Short-term Rental Packages Designed For You
Simply you - Simple package Sample
Guest Communication & Booking Management
From 10%
Booking Management: We will manage all booking inquiries, reservations, and cancellations.
Guest Communication: We handle all guest communication, from pre-booking questions to check-in instructions.
Dynamic Pricing: We use a proprietary pricing tool to adjust nightly rates in real time based on demand, seasonality, and local events.
Review Management: We assist in crafting responses to guest reviews to ensure positive feedback.
Guest Experience/Concierge: We ensure guest satisfaction by providing local recommendations, helping with special requests, and ensuring a seamless experience. We have service partners for massage, tours, transportation, private chefs, grocery shopping, and more.
Monitoring direct booking forums: Our concierge services are part of over 30 different Facebook groups where we actively engage potential guests that match your listing.
Social media messaging management: If you have social media accounts for the property, we will monitor these messages for inquiries as well.
Strategic pricing/marketing plan: We regularly cross-compare the listing to other similar listings to determine pricing, strategy, and offerings.
Standard Package Sample
Check-In/Check-Out & Cleaning Coordination
From 18% + cleaning fee (paid by guest)
Everything in the Simply Package +
Cleaning & Turnover: We will coordinate professional cleaning between guest stays to ensure your property is spotless and ready for new arrivals. If you are hiring your own cleaner, we will bring a second girl to help her on these days.
Stocking rental supplies: toilet paper, paper towels, cleaning supplies.
Upload guest IDs: Upload guest IDs to shared folder.
Rental contract: Signed digitally and uploaded to the folder for your reference.
Rental deposits: For direct reservations we offer a seperate deposit contract and schedule with up to $1,000,000 in damage protection.
White Glove Package Sample
Seamless Experience
From 25% + cleaning fee (paid by guest)
Everything in the Simply & Standard Package +
In-person greeting: During standard check-in hours. Includes walk-through of any systems needed.
Local Support: Local staff to support and intervene as necessary. Such as if a guest brings a pet, has a party, etc.
Inventory updating and management: Counts for linens, dishes, etc, confirmed before guest arrival and updated on departure. Purchasing new linens as necessary. Maintaining replacement cost list.
Damage claims: Working with the platform to process damage claims.
Quarterly reports: Reports outlining trends, feedback, recommended strategies.
Tech support: Support for guest issues involving wi-fi, electronics, other amenities.
*Exact offerings and percentage vary based on property factors and are customized for your property
We provide a full suite of services geared to maximize your ROI and protect your investment. Pricing can vary, and we will build a unique package to suit your property, clientele, and brand positioning. Below you will find some example packages, as well as some of the one-time and optional services, to consider based on your needs.
STANDOUT SERVICE